All contact lens wearers that are new to our office are subject to a nominal one time fee which covers all contact lens related visits for the year.
Any unopened boxes must be returned in original undamaged/unmarked condition and all the remaining lenses from the used boxes must be returned. Only two lenses can be used in this process for the guarantee to be valid.
FREE replacement: We fully warranty all the contact lens purchases from manufactures defects. If one lens tears prematurely, we will go through the correct handling process and give you a single new lens to keep your set even. If 3 or more tear, we ask that you keep the remaining lenses and box and return them for analysis purposes. We will then replace that defective box.
The only charge is the first time fitting fee which is prescription dependant (ie. Astigmatism lens vs non astigmatism lens vs bifocal lens etc.)